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48 lines
1.4 KiB
48 lines
1.4 KiB
from __future__ import unicode_literals
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install_docs = [
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{"doctype":"Role", "role_name":"Blogger", "name":"Blogger"},
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{"doctype":"Role", "role_name":"Website Manager", "name":"Website Manager"},
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]
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import webnotes
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max_tickets_per_hour = 200
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@webnotes.whitelist(allow_guest=True)
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def send_message():
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from webnotes.model.doc import Document
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d = Document('Support Ticket')
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d.subject = webnotes.form_dict.get('subject', 'Website Query')
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d.description = webnotes.form_dict.get('message')
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d.raised_by = webnotes.form_dict.get('sender')
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d.status = webnotes.form_dict.get("status") or "Open"
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if not d.description:
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webnotes.response["message"] = 'Please write something'
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return
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if not d.raised_by:
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webnotes.response["message"] = 'Email Id Required'
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return
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# guest method, cap max writes per hour
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if webnotes.conn.sql("""select count(*) from `tabSupport Ticket`
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where TIMEDIFF(NOW(), modified) < '01:00:00'""")[0][0] > max_tickets_per_hour:
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webnotes.response["message"] = "Sorry: we believe we have received an unreasonably high number of requests of this kind. Please try later"
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return
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d.save()
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webnotes.response["message"] = 'Thank You'
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def get_site_address():
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from webnotes.utils import get_request_site_address
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url = get_request_site_address()
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if not url or url=='http://localhost':
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new_url = webnotes.conn.get_value('Website Settings', 'Website Settings',
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'subdomain')
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if new_url:
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url = "http://" + new_url
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return url
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